CHIC&COMFY BASICS

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FAQ EN
Delivery and payment
Delivery across Ukraine

Nova Poshta. Delivery at NP tariffs. Shipping takes place within 1-5 working days.
We warn you that the order will be stored at the post office for 7 days, after which it will automatically be returned to us.

Shipping abroad: Nova Poshta. The usual waiting period is 14-21 days.

The cost of international delivery is paid separately, and
is calculated at the time of placing the order.

For details, please write to our Direct managers on Instagram @goodgirlwear

You can pay for the product in two ways

1. Full payment. Payment on the website is made in full using online payment services when placing an order.

2. Cash on delivery with prepayment of 300 UAH.

Exchanges and returns are available

Exchange and return are available only on the territory of Ukraine.
Made through the Nova Poshta “easy return” service

A mandatory condition for the return is the preservation of the product’s appearance, the absence of signs of wear
and maintaining the integrity of all labels and tags. Otherwise, the product is not subject to exchange or return.

Refunds are made within 10 working days from the moment of receipt and inspection of the goods,
which you want to return.

The return of goods is carried out in accordance with the Law of Ukraine “On the Protection of Consumer Rights”